Shipping policy
Express Shipping:
- Delivery Time: Orders shipped via Express Shipping will be delivered within 8-12 business days in most countries.
- Shipping Fee: The Express Shipping option is available depending on different locations as shown on the home page.
Standard Shipping:
- Delivery Time: Orders shipped via Standard Shipping will be delivered within 10-15 business days in most countries.
- Shipping Fee: Standard Shipping is free on orders exceeding specific amounts, which vary by location.
Order Processing: Orders are processed and shipped on 1-3 business days (Monday to Friday), excluding holidays. Please allow additional processing time during peak seasons or promotional periods.
Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the status of your delivery.
Delivery Address: Please ensure that your delivery address is accurate and complete to avoid any shipping delays.
Contact Information: If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team at service@ingo23.com.